Healthcare companies are increasingly deploying call center teams as part of the mainstream sales organization. They then convert into a customer-centric orientation, providing the customer with what they want, at a time and through a medium that is convenient for them. Our call center professionals liaise with customers every day and we can provide inbound and outbound calls including:

• Phone detailing; sales professionals understand how the offices run, and work hard to interact with every staff member to get the best possible outcome.
• Pre-qualifying leads; within a sales environment, your sales professional will have large territories to cover, and their time will be precious. Our team will be able to contact your customers to confirm their interest in your products, which in turn maximizes the face-to-face interaction of your sales professionals.
• Pharmacy calls; our experienced team is able to cover more pharmacies in a day than the field-based personnel.

Find out how our call center solutions can help your organization by calling us now on 407 792 2255 or request an information pack at info@phoenix-hc.com.