Welcome to Phoenix Healthcare LLC

Opening Hours : Monday to Friday - 8.30am to 5.30pm EST
  Contact : 407 792 2255

All Posts in Category: Services

The Recruitment Evaluation Program (REP)

Management Development

Management Development
In field-based sales it is difficult for organizations to be able to observe and evaluate managers in interviewing and coaching settings, therefore making it difficult to evaluate and improve those skills and share best practice amongst their colleagues.

At Phoenix Healthcare we understand these constraints and have taken a pragmatic approach to this challenge. By devising training programs that re-create these environments, managers can be observed and evaluated dealing with real employees, real candidates and real customers.

The Recruitment Evaluation Program (REP)
We created the REP based upon the principle that outstanding interview skills can not only be identified but evaluated and shared through observation and a feedback loop. It allows Senior Management and Human Resources to develop a process to improve the recruitment experience for the candidate and select the right person for the available opportunity.

The REP process provides a unique opportunity to observe, measure, and develop the questioning skills used by your management team. We employ CCTV so that both you and your observers are able to evaluate the skills.  All interactions are observed remotely, and provide appropriate feedback in a safe and secure environment.

The Coaching through Observation Program (COP)
We created the ‘COP’ to enable outstanding coaching skills to be not only seen, but shared through observation. The program provides a unique opportunity to observe, measure and develop coaching skills used by your management team.

We observe all interactions remotely, including the pre-call, the actual call and the post call feedback. CCTV is used in order for you and your observers to be able to evaluate the skills and feedback, whilst being in a safe and secure environment.

Find out how our technology and processes can help your management development by calling us now on 407 792 2255 or request an information pack at info@phoenix-hc.com

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Clinical Nurse Teams

Clinical Nurse Teams

Clinical Nurse Teams

Cariad Health Solutions prides itself on delivering excellence in Corporate and Clinical Governance events and Continual Professional Development. Using a program of events developed by Clinical Educators for Clinical Educators, we will partner your organization and help you improve your Nurse Teams and enhance patient care.

We will create a safe environment to enhance your Nurse’s ability to develop their own Clinical Accountability. Using your own Core Competencies and an individual educational needs analysis we can mentor each nurse through their own clinical activity.

Consultation Quality Validation

Ask yourself these questions…..

Are you confident that your Nurse Teams are being the best Clinical Educators they can be?
Are they safe in the delivery of these key parameters whilst compliant to Codes of Conduct, minimum clinical standards and HIPAA?
Are they reaching their maximum potential?
Are they delivering the most compelling messages and utilizing clinical persuasion to increase patients’ willingness to adhere with their treatment plan?

Our Collaborative approach will ensure:

  • Patient, Caregiver or Office education of disease area.
  • Commitment to enhancement of patient care and encouragement to adherence.
  • Delivery of Key Messages towards their treatment.
  • Compliant within the boundaries of governance and ethical/legal contracts

Find out how Cariad Health Solutions can help improve your Nurse Teams by calling 407 792 2255 or request an information pack at info@phoenix-hc.com

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Forensic Analytics

Forensic Analytics

Phoenix Healthcare has teamed up with European based neoNavitas to offer award winning Prometheus Forensic Analytics to the US Pharmaceutical, Biotech and Medical Device Industries. On average, pharmaceutical companies spends between 20% and 25% of its revenue on promotion but between 30% and 40% of this promotion is wasted. Imagine if you knew where?
  • Eliminate ineffective activities
  • Align sales operation to environment
  • Identify the optimal strategy
  • Deliver sales call efficiency

What would you like to know?

Ask yourself these questions:-

  • How productive is my salesforce?
  • What activities are driving the most sales?
  • What activities are not delivering?
  • Regional analysis – what activities are most productive by region?
  • Are your customers’ homogenous?
  • How do offices vary by characteristics? And how do those offices respond?
  • Which team is delivering? Great way to look at CSO vs. head count
  • How can I Benchmark my organization?
  • Did those expensive items deliver anything? E-detailing?
  • Where can we make efficiencies?

What makes Prometheus so different?

Prometheus Forensic audit process is a non-invasive, award winning and unique way to view your world. Prometheus uses all of your data and is not based on a sample, which is what commonly happens with many commercial products. The technology and systems to produce this award winning audit have only been available recently. The world of analytics has changed!

Contact us on 407 792 2255 to find out more.

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